The smart Trick of Telus customer service That No One is Discussing
The smart Trick of Telus customer service That No One is Discussing
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Nevertheless, following examining the agreement, I noticed it didn’t reflect the bargains or strategy specifics mentioned, like the 500GB of knowledge and extra special discounts for pre-approved payments.
Professional was in the position to wander me by way of my difficulty and served pinpoint the place the situation was occurring and suggested me of another so I could get my career concluded. I so appreciated his support and tolerance in going for walks me by way of different eventualities. He followed up with data on my future measures.
Certainly I tried chat and received connected that has a Stay human being However they told me I had to contact. Not sure what the representatives on the chat can assist with.
If an automated assistant asks for the reason within your connect with, point out "I would want to make payment preparations for my mobility Monthly bill".
• I initially renewed my contract right after Talking by having an agent named Abdul, who gave me a deal which i accepted, although it couldn’t match an offer from Rogers.
I am aware it is extremely frustrating for the reason that I'm in the identical situation, although it's concerning the Television set sign which has been misplaced.
once the agent assessment my account he explained I am unable to provide you with a deal or credits like you have now with the exiting account, so i just gave up and hangup the cellphone.
Absolutely not the encounter we wish our customers to acquire. Be happy telus billing support to send out us A personal information and we can easily talk about our choices to receive this resolved for you.
If our reply settled your difficulty, make sure you click Accept as Solution to assist Some others during the Neighborhood.
Automobile-counsel allows you speedily narrow down your search results by suggesting doable matches while you style.
I am seeking the telephone number to simply call to speak to a agent and wondering when they can be found in the weekend. I need to make payment arrangements and made an effort to on chat, on the other hand they instructed me I have to connect with.
Car-counsel assists you quickly slim down your search engine results by suggesting probable matches as you form.
The Tv set signal has been dropped given that Friday, September twenty seventh along with the technician who showed up yesterday, September 30th could not resolve the situation immediately after altering the TV cable box and cable. I used to be informed that the online world Modem must be changed also, but he didn't have it.
Looks like all we could do now is air our grievances on a community Discussion board in the hopes of someone in a position of authority can in fact do a thing over it.
I’ve in no way utilized this type of service just before, but it had been easy and really handy. I realized that my difficulty was about to destroy my total holiday break, therefore you pretty much saved me.